General Information About the Services Provided on the Website
You use the website’s services anonymously, and Gocere does not collect personal information about your use of the services. Data is collected and stored for the purpose of analyzing responses, and response statistics are generated. The data collected includes, for example, time spent on tests and the answers provided. These are compared with information collected from other users.
Gocere does not guarantee that the material is suitable for any specific purpose and is not responsible for any damage that may result from using the information contained on the website.
General Information About the Online Store
Products in the online store are sold by Gocere.fi (Business ID: 3088772-2). Prices of products include VAT unless the sale is VAT-exempt. We reserve the right to change prices and shipping costs.
Ordering
Products are selected by adding them to the shopping cart. The order is completed by paying for the contents of the cart at the online store’s checkout. By placing an order, you accept these terms and conditions, the product prices, and any applicable delivery charges. The customer agrees to the terms and conditions in effect at the time of the order.
Order Confirmation
We will send an order confirmation via email, showing the details of your order. Sending the confirmation requires a correctly written email address.
Payment
The online store’s payment provider is Visma Pay (Paybyway Oy, Business ID 2486559-4), which is registered in the payment institution registry maintained by the Finnish Financial Supervisory Authority. Payment is made through Visma Pay’s online service, and the recipient on bank statements or invoices will appear as Visma Pay or Paybyway Oy. Visma Pay transmits the payments to the online retailer. Payment is secure, as all payment transaction details are transmitted via encrypted connection, so no third party can access them.
The sale is concluded between the customer and the online store. The online store is responsible for all obligations related to the sale.
More information about Visma Pay: https://www.visma.fi/vismapay/
Payment Methods
Via Visma Pay, you can pay using online banking credentials, e-wallets, credit/debit cards, invoices, or installment payments. Available payment options include: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, local cooperative banks, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard, as well as Jousto and Enterpay invoice for businesses.
- MobilePay: Payments with MobilePay are charged to the card linked to your MobilePay wallet. If charging the card fails, payment via MobilePay is not possible.
- Pivo: Terms are available at https://pivo.fi/kayttoehdot/pivon-kayttoehdot/
- Jousto invoice and installment: A Finnish service allowing quick and secure purchases. Offers 30 days interest- and fee-free payment. Installments can be paid in up to 36 monthly payments starting from €9.90/month. Costs for Jousto installment are €3.90/month plus 19.9% interest. Loan provider: Aurajoki Nordic Oy. More info: www.jousto.com
- Enterpay Invoice for Business: Pay directly via a regular invoice addressed to your company. Payment term is 14 days from the invoice date. Billing fee is €5. Invoice issuer: Arvato Financial Systems; payment term granted by Enterpay Finance Oy. Terms: https://www.enterpay.fi/ehdot-palvelu/
Visma Pay Contact Information
Visma Pay, Paybyway Oy (Business ID 2486559-4)
Email: helpdesk@vismapay.com
Phone: +358 9 315 42 037 (Mon–Fri 8:00–16:00)
Postal address: Laserkatu 6, 53850 Lappeenranta, Finland
Exchange, Return, and Cancellation Policy
Services include all items other than physical goods, e.g., training sessions. Training fees are non-refundable. For product sales, consumers have a statutory 14-day right of withdrawal.
Other
Customers under 18 must have parental permission to make purchases on our online store. We reserve the right to change the terms and conditions. Customers should review the current terms before placing an order.
Contact
For all matters related to online store orders, contact us via email at info@gocere.fi.
Privacy Statement
Data Controller
Gocere.fi Oy
Contact person: Topias Siren, +358 50 3549582
Name of the Register
Online Store Customer Register
Purpose of Processing Personal Data
Personal data is processed in connection with orders, inquiries, and other actions related to managing customer relationships. Data will be deleted within a reasonable period after all invoicing and receivables have been settled.
Contents of the Register
Customer’s first and last name, address details, and email. All information is provided by the buyer.
Regular Disclosure of Data
Information in the customer register is not disclosed to external third parties.
Transfer of Data Outside the EU or EEA
No data is transferred outside the EU or European Economic Area.
Principles of Data Protection
The customer register is handled confidentially. The register is properly protected from external access with firewalls and other technical security measures. No paper copies of the register are stored.
Only persons whose job duties require access to the register may use it. Users are bound by confidentiality obligations.
Right to Access and Verify Data
Customers have the right to request and verify their personal data.